Important Information
  1. DOCUMENTS:  Please check all tickets, hotel reservations, and other travel documents when you receive them.  If you have any questions, please call us immediately.
  2. POSSIBLE RESTRICTIONS AND DOCUMENTATION MAY BE ASSOCIATED WITH TAKING A MINOR CHILD NOT ACCOMPANIED BY BOTH PARENTS INTO CERTAIN FOREIGN COUNTRIES.  SEE YOUR TRAVEL AGENT FOR SPECIFIC DETAILS!
  3. RECONFIRMATIONS:  Domestic:  We recommend that you reconfirm all flights prior to departure and at each point of stopover.  This will give the airline the opportunity to keep you advised of any changes that may have occurred with your flight.  International:  You must reconfirm your continuing or return reservations at least 72 hours prior to flight time at each point of stopover, or your reservations may be automatically cancelled.
  4. CHECK-IN REQUIREMENTS:  Varies.  Check with appropriate airline. Be aware that late check-in could result in  denied boarding.
  5. OVERBOOKING:  Airline flights may be overbooked.  A person denied boarding on a flight may be entitled to a compensatory payment.  The rules for denied boarding are available at all ticket counters.
  6. CHANGES OR CANCELLATIONS:  To change or cancel your flight itinerary, call this travel agency or the airline you are scheduled to take.  If canceling, return the unused tickets to us for refund or credit.  Most special, excursion, and discount tickets have various travel restrictions and may have a penalty for change or cancellation.  Be sure you understand these restrictions.  If you change your plans en route, ask the airline to apply the value of your unused ticket toward the purchase of a new ticket.  If a refund is due, obtain a receipt from the airline.  If you are holding guaranteed hotel reservations that you may wish to cancel, notify the hotel as soon as possible, but in no event later than 4:00 p.m. local time, to avoid mandatory payment.
  7. INSURANCE:  Airline and other travel suppliers’ insurance for baggage have limited liability.  Your personal insurance may not adequately cover losses incurred by cancellations, accident, illness, or stolen or damaged property.  We strongly urge you to purchase additional insurance offered to you.
  8. LOST TICKETS:  Lost, stolen, or destroyed tickets must be paid for until a refund is obtained from the issuing airline, subject to an airline imposed service charge.
  9. RESPONSIBILITY:  Pro Travel Inc. acts as an agent in all matters connected with the making and securing of reservations for transportation, accommodations, tours and/or other arrangements for the retail clients of this agency and for various disclosed principals and contractors in the form of airlines, ship lines, tour wholesalers, limousine services and owners or contractors providing accommodations, transportation, and/or other services, hereinafter referred to as “suppliers”. This travel agency does not own, manage, control, or operate any transportation vehicle, hotel, restaurant, insurance company, tour or sightseeing company or any other service that would fit into the classification of “supplier”. As an agent, all coupons, exchange orders, receipts, contracts and tickets issued by this travel agent and/or other “suppliers” are subject to any and all related tariffs as well as terms and conditions specified by each “supplier”. The acceptance of such coupons, exchange orders, receipts, contracts, and tickets shall be deemed to be consent to the foregoing conditions and also to the further condition that neither this travel agency nor any of its representatives shall be or become liable or responsible for any loss, injury or damage to person, property or otherwise in connection with any accommodations, transportation or other services resulting directly or indirectly from any acts of God, including but not limited to dangers incident to the sea, fire, breakdown in machinery or equipment, acts of governments or other authorities, de jure or de facto, wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, medical or customs regulations, defaults, delays or cancellations of or changes in itinerary, routing or schedules from any cause beyond the control of this agency or from any loss or damage resulting from insufficient, improperly issued passports, visas or other documents and that neither this agency nor any of its representatives shall be or become liable or responsible for any additional or liability sustained or incurred as a result of the foregoing causes. This travel agency is not responsible nor liable for defaults of “suppliers” or any other person, company, or incorporation not directly under its control. In the case of air, ship, rail, automobile, or other form of transportation, the passenger contract in use by the provider of such transportation, when issued, shall constitute the sole contract between the passenger and such airline, ship line, railroad, car rental, or other company.


 
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